Contact us

Tel: (02) 9267 5733

Fax: (02) 9267 5001

Address: Suite 2, Level 4, 377–383 Sussex Street, Sydney NSW 2000

Map of office location



Chief Executive Officer, Karen Walsh: ext. 14, (mob) 0413 432 718, email:

Principal Policy Officer, Adam Farrar: ext. 15, email:

Senior Policy Officer (Publications & Communications), Agnes Yi: ext 10, email:

Project Officer (Engagement & Outreach), Sarah Wilson: ext. 12, email:

Office Administrator, Yana Myronenko: ext. 13, email:


We do not provide emergency accommodation or other housing: if you need housing assistance, please see our 'Need help?' list of agencies.

For website queries, please e-mail us.

Want housing updates? Go to the 'Housing updates' box on the left of our home page and subscribe to the Shelter NSW eBulletin.

Become a member to support our work towards a fair and just housing system: to apply to be a member or subscriber, download our membership/subscription form.